Store owner replied:
このたびは貴重なレビューをご投稿いただき、誠にありがとうございます。
また、ご使用いただいた上で率直なご意見をお寄せいただきましたこと、心より感謝申し上げます。
① 高精度なカットについて
Swiftシリーズは、レーザー加工を初めてお使いになる方向けに設計されたエントリーモデルのため、より上位モデルと比較すると加工精度には一定の限界がございます。
今後、より高い精度や高出力での加工をご希望の場合は、A70 MAX または Glacier(水冷レーザーシリーズ) をご検討いただければ幸いです。これらのモデルは、より高精度な加工を実現しており、本格的な用途にも適しております。
詳しい仕様につきましては、商品詳細ページをご確認ください。
② レーザー出力設定について
ご指摘いただきありがとうございます。
こちらにつきましては、弊社のご案内不足でございました。現在は、各種素材に対応した加工設定をウェブサイトへ追加・更新しておりますので、ぜひご活用ください。
確認方法:
サポート → 素材設定 → 対応マシン
または、以下のページから直接ご覧いただけます。
https://jp.atomstack.com/pages/set
このたびは貴重なご意見をお寄せいただき、誠にありがとうございました。
いただいたご意見を真摯に受け止め、今後も製品およびウェブサイトの改善を進め、より良いサービスをご提供できるよう努めてまいります。
今後ともAtomStackをどうぞよろしくお願いいたします。
AtomStack JP運営チーム
J’avais déjà une swift 7w.
La P1 est un bon complément et je peux l'emmener avec moi sur des événements et personnaliser sur place.
J’en suis très contente et les clients adorent.
I tried to cancel this order twice! The web page did not have a way to cancel it. I sent two emails to [email protected] but they were not acknowledged. Only after they shipped it, a month after I tried to have them cancel it, did they respond to my request stating it was too late. After I originally placed the order I decided to cancel because it would not fit my workspace. So I now have the box sitting on my shelf not being used. #AtomStack15630,
Excellent graveur laser, montage facile, mises en route en moins d'une heure 30, et en action m'a surpris par sa simplicité de prise en main. il ne me reste plus qu'a commander pour plus de confort Caméra sans fil AtomStack AC2
I'm using the machine only for metall.
Maybe it is slow, but i design my masterpiece for a Professional Development. The atomstack is a cheap way doing this.
This is my first intension, in the future I will test the laser on glas.
The engraver operates exceptionally well now, and I’m happy with its performance overall.
The reason I’m not giving it 5 stars is that mine arrived with a very loose set screw on the horizontal bar. It took me several days to figure out why it was engraving fine but not cutting straight lines. Once I finally found the problem, the screw was so loose it was practically falling out.
That should have been caught before the machine left the factory. Customer service was polite, but not especially helpful in diagnosing the issue. Without using AI to help troubleshoot, I probably would have returned the machine as defective out of the box.
To be clear, this was not one of the belt-tension screws mentioned in the manual. It was a different set screw, and the problem was obvious only after I knew where to look. Looking back, I should have asked for a partial refund or replacement. If another buyer has a similar issue, I would recommend requesting a replacement rather than spending days troubleshooting.
Once fixed, the machine works very well. But the quality-control issue made the initial experience much more frustrating than it should have been.
I recently purchased Atomstack switf, and I have to say I'm very satisfied. I started using it right away with no problems, and installation was also easy and intuitive. It's suitable for both beginners and professionals. I highly recommend it.
The was a minor problem with shipping, but one email with customer service took care of it ASAP. Overall I'm very pleased with my purchase and grateful to customer service for their prompt resolution of my problem. This is my second AtomStack. While they may not be the fanciest, most feature packed machines, they are a good solid workhorse that will get the job done. For the price, you can't beat them.
This honeycomb bed was one of the best upgrades for my laser setup. The build quality feels solid, it sits perfectly flat on the machine, and it noticeably improves cutting quality compared to working on a regular surface.
The airflow underneath the material helps reduce burn marks and smoke stains on the back side, especially when cutting plywood or leather. It also improves heat dissipation and gives cleaner, more consistent cuts overall.
The larger size is perfect for bigger projects and makes the entire setup feel much more professional. Combined with Air Assist and an enclosure, the results are excellent.
Pros:
reduces burn marks on the back side
improves airflow during cutting
solid and stable construction
perfect for larger projects
cleaner and more precise cuts
easy to use and clean
Overall, I highly recommend a honeycomb bed for anyone serious about laser engraving or cutting. It makes a huge difference in both quality and workflow.
After using the AtomStack A20 Pro V2 for a while, I can honestly say it exceeded my expectations. The build quality feels solid, the frame is stable, and with the Air Assist it cuts and engraves very cleanly.
I’ve used it on wood, leather, and detailed engraving projects, and the results are very precise. The honeycomb bed makes a huge difference when cutting and helps reduce burn marks on the back side of the material.
Another big advantage is the compatibility with LightBurn — easy to set up and offers a lot of control for fine tuning settings.
Pros:
powerful diode laser
very detailed engraving quality
clean cuts with air assist
solid construction
works great with an enclosure
Overall, I’m very satisfied with this machine and would definitely recommend it for both hobby use and small business projects.
Great product, but be careful with the return policy. They have different policies on their page and use the worst ones against you.
It sucks, that the extension kit isn't available for all laser they sell.